Great Experience, Once You Realize that You Go to the Budget Counter

I'd booked a rav4 6 weeks before arrival. It was not the car I pre booked. The young man on the counter was useless. Sent me to another collection point 30mons drive away where I was told I could swap for the car I booked The agent on the desk was even more rude and unhelpful than the first guy. Summary ... make sure you get written confirmation with regards your order before arrival.

The car was dirty and in a bad condition

The drop off location had an interior sign that couldn't be visible from the street I was lost for half hour and finally had to drop off the car in the other location.

We booked the car at a certain price, then when we returned the car we were charged 100 Dollars more. I know the gas is deducted which is around 30 Dollars so, 70 extra dollars were charged for no obvious reason which doesn't encourage me to use Budget car again in the future

事前予約をしていましたが、受付に予約をしていない人など何組も並んでいて、30分待たされました。スタッフが2人居たから、事前予約の方と分けて受付けしてもらいたいです。

事前予約をしていましたが、受付に予約をしていない人など何組も並んでいて、30分待たされました。スタッフが2人居たから、事前予約の方と分けて受付けしてもらいたいです。