Excellent deal at Easyrentcars

Issues with payment system. Our credit card could not go thru. Spend 2 hrs before car was release. No contract was given, car not clean and scratches. Car was broken into, glass broken and stuff stolen. Return car on 8 Dec instead of 11 Dec, family was traumatised, no word and assistance or compensation from hertz..not sure what QEEQ can do..very bad experience

The night manager was very kind to upgrade our vehicle to a nicer car. However, because of the late hour of pickup no one walked the car to check for exiting damage, which there was on the front driver side of the car. I called to report the damage to corporate and even had to take the car back to the pickup location because no one would answer the phone at the lot. Upon drop off the Hertz Rep acknowledged that the damage was preexisting and note it accordingly on her held held device.

There was one man working, a line of people out the door, and unhappy customers everywhere. The first car they put me in was completely unclean and stank terribly of cigarette smoke. I had to ask for a different car, as I am a singer. They said they only thing left was this crappy Kia that had not been cleaned and had no gas. Because I was in a hurry after waiting an hour, I had to take it. What a mess.....

Like: The fact you can drop off the car in a different location
Dislike: I wasn’t treated as a Gold member

Like: Had seen trucks at decent prices but waited to book and they went up. Surfed around and found this location and it offered truck at price I wanted. There was absolutely NO problem at counter when I picked up and drop off was easy. Would book again!!
Dislike: I would have liked a Nissan, but trucks at premium and the Silverado had a good bed size to hold all my display set-up. The truck really handled well. Had to drive mountain roads in New Mexico.