The car pickup in Los Angeles was quite smooth; DAN handled the car rental procedures without any hassle. When we reached the pickup location, there were no JEEP Grand Cherokees available, which was a bit disappointing, so we opted for a Nissan Pathfinder instead.

The hall was very clean and tidy, and the staff were very professional.

After getting off the plane, I was worried about not finding the store, but it was actually very easy to locate. The car was in great condition. I was concerned about finding a gas station, so I opted for the 'full tank' option, which wasn't very expensive. I can't remember the exact amount. Returning the car was also very convenient.

Dislike: Make it easier to refund cash deposit