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Pretty awful

Reviewed: Sat, Jun 1, 2019
About National: 5.3 /10
Because we wanted to drop the car off a few hours later than pick up, National made us make a second reservation for the same day and charged double the rate of our original reservation. Come to find out after paying all the extra and spending an hour at the booth we could have cancelled everything and rebooked for 3 days instead of 2 and a separate one and spent way less. It was a really poor experience. Also because we were told and required to do it the way we did our second reservation was a nicer car but we were downgraded to the car of the first
About QEEQ: 8.0 /10
Compact | Nissan Almera or similar

Relevant Reviews on National Phuket International Airport

Abigail Harrod

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Reviewed: Fri, Jul 5, 2019
About National: 10.0 /10
This is the third time renting from this company. I arrived at 4 a.m., called them, and someone came right away to complete the paperwork. Picked up the car from the parking lot across the street, and for returning, I just went to the arrival level to find a staff member. Even though there was a language barrier, there were no issues and the process was very fast.

Montague Dorothea

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Reviewed: Tue, Sep 26, 2017
About National: 8.0 /10
Great rental service, quick pick-up and use.
About QEEQ: 10.0 /10

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Small SUV | Nissan X-Trail or similar
Reviewed: Sat, Feb 1, 2020
“Execellent!”
About National: 9.7 /10
Fast & efficient
About QEEQ: 10.0 /10
Hassle free booking

P.PIYAKUNAKORN

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Economy | Nissan March or similar
Reviewed: Fri, Aug 2, 2019
“Need to spare 1 hour for returning the car”
About National: 6.3 /10
Non prepairing the car To many steps for receiving the car Returning time is the worst thing. I waited for staff 30 mins!!! Almost miss my flight.
About QEEQ: 8.0 /10

Y.Wong

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Compact | Nissan Almera or similar
Reviewed: Thu, May 2, 2019
“Easy Booking”
About National: 7.7 /10
The service at National was good. No issues there. Quick check-in, then waited just a while to be brought to the carpark to inspect and pick up the car. The car was just alright. It was a bit scratched up and was a 1.2L so it was tough getting up some of the hills in Phuket. I had rented cars in Phuket before and it seems that the local agencies had newer cars.
About QEEQ: 10.0 /10
Easy comparison for car rentals, resulting in great value. Also, the car insurance costs are reasonable too.

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