Ruined by the disgraceful hertz guy taking the drop off

P.Henry

Ireland

Reviewed: Sun, Jun 2, 2019

About Hertz: 4.7 /10

The Hertz representative at the drop off tried to rip us off. He tried to charge us €120 because there was a little sand in the car. We had two children in the car one was sick the other sleeping, he woke our sleeping child. We were forced to drive to a garage to hover the car and had to do the cleaning in the pouring rain. I believe the hertz guy threatened us with a huge bill so we would do his job for him so he wouldn’t have to get wet in the rain. He was a disgrace. He also left the door unsecured so when we drove away our child’s door was not secure.

About QEEQ: 8.0 /10

Intermediate | Ford Mondeo or similar

6-day rental

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Myra Lawrence

Ireland

9-day rental

Hertz

Dublin

Ireland

Reviewed: Sun, Oct 19, 2025

About Hertz: 10.0 /10

They provided a hybrid Yaris SUV, everything went smoothly.

About QEEQ: 10.0 /10

Ireland

21-day rental

Full Size Van | Volkswagen Caravelle or similar

Reviewed: Wed, May 13, 2020

“Satisfactory”

About Hertz: 8.0 /10

I was very unimpressed that the sales assistant tried to sell us additional insurance when it was clear we already had paid for additional insurance through QEEQ.COM. Indeed if I hadn’t read it carefully, I would have failed to notice the additional €1000. It was also helpful that QEEQ.COM had highlighted this as a potential issue- still a poor show from hertz in cork when late night covid 19 flight that had lost our luggage made us tired and weary! That said when I rang to change he drop off and had another representative they couldn’t have been more helpful and the office in Wexford were equally helpful

Ireland

2-day rental

Compact SUV | Nissan Qashqai or similar

Reviewed: Tue, Mar 3, 2020

“Car good, wait time for pick-up was less so”

About Hertz: 8.7 /10

Waited quite a while in the terminal before being told to proceed to the shuttled bus to head to the pick up area. That time was wasted. Was initially given keys to a manual instead of an automatic. That was fixed quite quickly but was a pretty avoidance error.

About QEEQ: 10.0 /10

P.Davidson

Ireland

4-day rental

Compact SUV | Nissan Qashqai or similar

Reviewed: Thu, May 30, 2019

About Hertz: 9.7 /10

Such a smooth process. I've rented cars before and it's taken between 40 to 60 minutes for the whole process, with Hertz I was done in about 15 minutes. No hard selling of extra insurance or upgrades. Would definitely recommend

About QEEQ: 8.0 /10