Everything went really smoothly with the rental, super efficient and not crowded at all.

Overall satisfied

Getting the car through a self-service machine was very quick. During the trip, the car prompted for an oil change, and we easily swapped it for another one at a different location. Alamo staff were very nice and the process was quick. When returning the car, the staff just asked if everything was okay. After confirming, we left the keys and received the bill, which was very fast. Highly commendable.

Picking up the car was very convenient. I reserved a Grand Cherokee, but international rentals are based on the car model, so unfortunately, I didn’t get it. I ended up with a Ford Edge, which was a pleasant surprise as it was a seven-seater. This gave us much more room for our two kids. We had the car for nineteen days, and due to a change in our schedule, we extended it by one day, which cost around fifty dollars. The switch was incredibly fast, taking only a minute. I was very impressed with the efficiency of the car rental process in the U.S.

The Alamo company is quite good. There are plenty of vehicle options, and they are relatively new. The Jeep I rented had only driven a bit over 2000 kilometers. There were no additional charges or upselling. Just take your printed rental confirmation and proceed directly to complete the paperwork. The printed contract is the same as the rental confirmation.