great service but weak car.

D.Benari

France

Reviewed: Mon, Jun 3, 2019

About Europcar: 10.0 /10

We expected a compact car similar to a Ford Focus. a car that has an engine of 1.6-2.0 liter with at least 125 HP. The Opel Crossland X that we were given had a weaker 1.2 - liter Turbo engine with 110 HP. Although we told the Europcar clerk that we are heading for the French Alps, he decided on that weak car. It was no pleasure at all to hear the engine scream climbing the steep ascents in the Alps or trying to keep the car at 130 km/hour on the freeway. I am still waiting for the final charge on my credit card, to see if the deposit was released from it.

About QEEQ: 10.0 /10

Compact | Ford Focus or similar

1 days rental

Relevant Reviews on Europcar LYON AIRPORT SAINT EXUPERY

Lucien Belle

France

1 days rental

Reviewed: Thu, Nov 21, 2019

About Europcar: 10.0 /10

It's a big company, and the service is up to standard. The car is a new one, probably less than a month old.

About QEEQ: 10.0 /10

Irma Houston

France

1 days rental

Reviewed: Thu, Jun 21, 2018

About Europcar: 8.0 /10

The service is very good, but they inform you that the car you booked is no longer available. The available cars require an additional charge.

France

4-day rental

Intermediate Sport | Hyundai Tucson or similar

Reviewed: Sat, Oct 8, 2022

“Very Good”

About Europcar: 8.0 /10

Not get the car ive booked for but after multiple requests, gave me a great vehicle.

About QEEQ: 10.0 /10

Best prices, customer service actually call me to let me know my booking status.

J.Hawkes

France

1 days rental

Mini Van | Peugeot Partner 5 Seats or similar

Reviewed: Wed, Jan 30, 2019

“Excellent price. Couldn't find cheaper elsewhere.”

About Europcar: 7.7 /10

Ordered Peugeot Van or similar, but was given a Seat Arona at pickup, asked to swap as needed a bigger boot size, so car was swapped to Toyota Verso which had a much bigger boot. Car was damaged on 2 panels, but that was not an issue. Less than £300 held on my card whilst renting. Had my own 3rd party excess insurance which was fine. Have used Europcar in the past multiple times and never had a problem. Would use again without hesitation.

About QEEQ: 8.0 /10

F.KOCH

France

1 days rental

Mini | Renault Twingo 2 Doors or similar

Reviewed: Fri, Jul 27, 2018

“Awesome experience”

About Europcar: 9.8 /10

Like: Cheap rental but great service and upgrade in the car offered. A bit remote from the terminal (10min free bus drive) but efficient pick up and drop ! Would recommend definitely
Dislike: Didn't prepared for a bus drive but in Lyon it seems now mandatory.

great service but weak car.

Relevant Reviews on Europcar LYON AIRPORT SAINT EXUPERY

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