Refreshingly pleasant

One major problem when I picked up the rental car and left the airport I was driving the the motorway and I noticed the bonnet was shuddering so I had to find a place to pull in, the bonnet was on the latch, whoever serviced the car before pick never closed it properly. We were very lucky it didn't fly off on the motorway

Did not have my records when I got to counter! Lousy directions to return the car.

Everything was OK!

Car had Aircon even though it wasn't guaranteed which was great because we got one of the few weeks you'd need it in Ireland!

We had a very frustrating experience where we were not allowed to take the car off the lot without purchasing additional insurance, despite showing them proof of coverage. This has been an ongoing process to get this money refunded.

Car was good, pickup process was smooth and fast at pick up desk, attendant in car park was efficient and friendly for both pickup and return. I like that they allow for normal "wear and tear". However better signage is needed when returning cars to the actual terminal as it's very easy to drive by the return parking lot entrance.