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Reviewed: Wed, Oct 10, 2018
About Hertz: 8.0 /10
There are many shuttle buses and it's close to the airport. No need to queue, just pick up the order on arrival. However, the order printed on-site only had basic insurance, despite having purchased comprehensive insurance on QEEQ! Then they asked if I wanted to add insurance! I carefully checked the QEEQ order and decided to ignore the on-site order. Didn't add any insurance. Additionally, QEEQ allows adding additional drivers for free. On-site, they informed us that the main driver's insurance only covers the spouse. The third driver was my dad, and they said it couldn't cover him. They asked if I wanted to extend the insurance to cover the third person. After some consideration, I decided not to.
About QEEQ: 8.0 /10

Relevant Reviews on Hertz LOS ANGELES AIRPORT

Murray Isaac

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Reviewed: Tue, Dec 17, 2024
About Hertz: 6.0 /10

Joan Hardy

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Reviewed: Sat, Oct 12, 2024
About Hertz: 10.0 /10
Very good
About QEEQ: 10.0 /10

Harriet Finn

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Reviewed: Fri, Sep 27, 2024
About Hertz: 10.0 /10
No hidden charges and no sales pitches. The wait time was a bit long—over an hour—but that's understandable since there were likely many flights arriving at the same time. I booked a Corolla, but when choosing the car, there were actually SUVs available. To save on fuel and for safety, I opted for the Altima, which can be considered an upgrade. The return process was very efficient; while we were moving our luggage, the staff member had already completed the inspection and sent the final bill to my email.
About QEEQ: 10.0 /10

Dempsey Aled(k)

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Reviewed: Fri, Nov 18, 2016
About Hertz: 2.0 /10

Julie Maltz

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Reviewed: Fri, Mar 1, 2019
About Hertz: 8.0 /10
Overall it was okay. It might have been due to our limited English proficiency, but we didn't hear the rental company mention anything about changing cars, so we were a bit confused when picking up the car.

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