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Live chat Email us Service Code: 7354388082
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Reviewed: Sat, Jun 16, 2018
About Alamo: 10.0 /10
Rented the car at CDG Airport T2 and returned it at T1. I booked a station wagon but received a Citroën C4 instead. It accommodated four people, three 22-inch suitcases, one 20-inch suitcase, and some soft bags, with no room to spare. The trunk seemed smaller compared to the Opel station wagon I rented before, which could fit four 20-inch suitcases and one 22-inch suitcase. The Citroën C4 had a 1.6T turbo engine, was fuel-efficient and performed well. The car came with GPS and was almost new with less than 4,000 kilometers on it. At return, the customer service agent thoroughly inspected the car with a flashlight, which was the first time I encountered such diligence in my years of self-driving. The contract stated to return the car with a full tank, but I got it with three-quarters of a tank. When returning, I filled the tank and drove another 40 kilometers, essentially returning it full. It is important to take pictures and clearly communicate with the staff during pick-up and drop-off to avoid any misunderstandings about the fuel level.
About QEEQ: 10.0 /10

Relevant Reviews on Alamo Paris Charles de Gaulle Airport

Coral Edward

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Reviewed: Thu, Nov 7, 2024
About Alamo: 10.0 /10
Picking up the car was very convenient. The reserved XC60 was unavailable and required a transfer, but the front desk staff asked me if I would like a free upgrade to a BMW 4 Series.
About QEEQ: 10.0 /10

Page Kitty

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Reviewed: Tue, Jun 4, 2024
About Alamo: 10.0 /10
The car rental company has very good service.
About QEEQ: 10.0 /10

Xanthe Service

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Reviewed: Mon, Jan 15, 2024
About Alamo: 10.0 /10
Be aware that the store might try to sell additional insurance.
About QEEQ: 10.0 /10

Muda

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Economy | Opel Corsa or similar
Reviewed: Mon, Dec 16, 2019
“Overall good experience with Alamo and easyrentcars.”
About Alamo: 9.0 /10
Easy pick up although there were nobody at the counter. Was told that there are at the car pickup area so there I went. Paperwork is fast and had to wait 15 mins for car to arrive and it's fine for me. Car is in good condition and everything explained in detailed. Car drop off is smooth within less than few minutes. Overall good experience with Alamo.
About QEEQ: 9.0 /10

Rockinrodders

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Mini Van | Peugeot 5008 or similar
Reviewed: Sun, Apr 14, 2019
About Alamo: 8.0 /10
We arrived at the rental station after a late flight with the family and young kids. There was only one staff member and 2 other customers joined the line with us. But the guy was chatting up the two female friends that had come to visit him at work for over 20 minutes whilst ignoring us and other customers. Eventually a colleague arrived and was able to serve the customers. When it was our turn they tried to give us a 5 seater despite us booking a 7 seater as there was 6 of us. The guy had given a free upgrade to a group of 4 girls in front of us and given away the last 7 seater. So they had to then arrange to get one delivered from a different depot. The lady serving was helpful but the whole process was slow and unacceptable given that it was late and pretty quiet.
About QEEQ: 10.0 /10
Straight forward booking process, good price and fair cancellation etc terms.

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