There weren't many people in line, and there were several staff members at the counter. The process was quick. Overall, it was good. They will ask if you need additional insurance; just make your decision and inform the staff.

The staff kept trying to upsell things like car upgrades, insurance upgrades, and returning with a full tank from their gas station. I declined everything, and the staff seemed a bit unhappy in the end.

Out of habit, I always remain cautious when traveling. I completely ignored the front desk guy's advice to add extra insurance when picking up the car. Later, I realized the rental didn't include insurance for damages caused to other vehicles or people. I got scared thinking about it, so I went back and added third-party liability insurance.

Alamo is the most reliable for car rentals in the USA.

Great service