I rented a car from this company and extended the rental twice. During the first pickup, the female staff at the front desk was very friendly and professional, providing a car in excellent condition. The second extension was smooth as well, and I kept the same car. However, during the third extension, the front desk staff was an older gentleman who insisted on giving me a different car. It took over 20 minutes to switch to a car with less-than-ideal condition. On the third day of driving, the car's battery died after parking for two hours near the Acropolis. I contacted the rental company, and they sent someone (on a motorcycle) to jump-start the car. I immediately requested a battery replacement or a different car. After driving to the rental company's location near the airport, their technician claimed that the battery issue was my fault and asked me to pay for the replacement. After a 20-minute discussion during which my group strongly insisted, the company replaced the battery (which took only five minutes), and the car worked fine thereafter. Returning the car was the most tedious process I've ever experienced—various inspections were done repeatedly, causing the return process to take about 30 minutes. Overall, my experience was good, but there were issues with the attitude and methods of certain staff members.

The rental company staff were very friendly. They couldn't find my reservation from QEEQ but arranged a new car for me without changing the price. I suggest renting directly from the car rental company next time as QEEQ is unreliable.

Highly recommend SurPrice and Mini Fiat 500 for 2 per. Professional service.

Car was great value, so basic (but not expecting a Royce Royce!) Clean, enough power in the engine, did the job. (One issue that may have turned into a problem - the starter was a bit unpredictable, but always got the car going eventually - told Surprice on returning the vehicle.

Smooth booking process - price comparator kicked in to discount further, which was great!

the babychair was dirty and needed to be cleaned, the car wasnt a new one and engine management light and oil light kept flashing on and off, worrying especially when in a foreign country and no idea how to speak the local language. also there was many additions to the price quoted that pushed the cost way too high. also no directions and was not easy to find the site.