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Search for Routes Car Rentals in Chicago

fine

Reviewed: Fri, Jun 7, 2019
About Routes: 7.7 /10
I didn't like Routes telling me damage to car before I accepted it, ie. dent listed as scratch. When I didn't agree and wanted the exact damages listed, counter staff got snippy. I had to request she acknowledge the damages and give me a copy of the form. This process took approximately 60 minutes.
About QEEQ: 10.0 /10
Kia Rio image
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

p.linney

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Sun, Mar 8, 2020
“Great Value, Newer Car, Nice Staff”
About Routes: 10.0 /10
it would be nice to have a faster check in system I will have all my details written out but would be nice to have a quicker arrive and go system,

K.Lux

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Sep 4, 2019
“Nice car, shame about the service.”
About Routes: 6.7 /10
Car pick up was problematic: Firstly, it wasn't at the airport with the other car rental companies which meant it took much longer to get on the road. Secondly, the person dealing with the booking had no idea about my booking, despite me giving the reservation copy to her which she said she didn't need...a booking which I had made 5 months earlier, and she tried to give me a Jeep when I had booked a Nissan Rogue or equivalent. I refused the Jeep and then her colleague said, "Oh we just had a Rogue come in"...magically. This person was also quite rude. Additionally, the car tires were low and within an hour the warning light came on. This is unacceptable since you have to pay for air refills in the States. However, the person handling the return was excellent and efficient and friendly.
About QEEQ: 10.0 /10

M. Rahman

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Economy | Kia Rio or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Aug 13, 2019
About Routes: 8.3 /10
Difficulty in finding the location. Had to change 2 shuttles.
About QEEQ: 10.0 /10
Ms. Vicky at the counter was courteous, professional and friendly. Kudos to her.

B.Sharma

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, May 18, 2019
About Routes: 9.7 /10
Exceeded our expectations. Large size, totally comfortable. Enjoyed
About QEEQ: 10.0 /10

M.Shaban

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Economy | Toyota Yaris or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Sep 22, 2018
“Excellent”
About Routes: 9.8 /10
Like: Free upgrade

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