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Search for Routes Car Rentals in Chicago

fine

Reviewed: Fri, Jun 7, 2019
About Routes: 7.7 /10
I didn't like Routes telling me damage to car before I accepted it, ie. dent listed as scratch. When I didn't agree and wanted the exact damages listed, counter staff got snippy. I had to request she acknowledge the damages and give me a copy of the form. This process took approximately 60 minutes.
About QEEQ: 10.0 /10
Kia Rio image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Economy | Kia Rio or similar

Relevant Reviews on Routes Chicago Airport

Laurel Ellis

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Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, May 15, 2018
About Routes: 2.0 /10

S.Webb

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sun, Aug 4, 2019
“Great”
About Routes: 9.7 /10
More counter staff at pick up and more regular airport shuttle at airport
About QEEQ: 10.0 /10

UNHAPPY EX-CUSTOMER

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Full Size Van | Dodge Grand Caravan or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, May 8, 2019
“I WILL NEVER AGAIN USE EASYRENTCARS.COM EVEN IF THE RENTAL IS HALF THE COST”
About Routes: 2.7 /10
THE STAFF LACKED TRAINING IN ALL ASPECTS OF AUTO RENTAL AND CUSTOMER SERVICE. IT WAS OBVIOUS THEY HATED THEIR JOBS AND CUSTOMERS.

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Economy | Toyota Yaris or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Mar 29, 2019
“Routes was Great, Easy Car phone service leaves room for improvement.”
About Routes: 10.0 /10
Routes was great!

CarrieJH

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Intermediate SUV | Kia Sportage or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Sep 6, 2018
“Staff and Car Were Amazing, Policies are Tough to Swallow”
About Routes: 8.6 /10
Like: Great Jeep for a very reasonable price. Staff was all very nice.
Dislike: Make sure to read the terms and conditions of the rental - I have never experienced a company that, no matter if your plane was delayed and you paid in full, would release your reserved vehicle and charge you full price if you were more than 2 hours late. You can avoid this by calling and letting them know but we were stuck on the tarmac with horrible cell phone reception so we couldn't call. Luckily, we made it with 10 minutes to spare but still they said that there is no flexibility with that policy and that seems crazy. I paid beforehand so that vehicle should be waiting for me no matter how late my pick-up is.

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