I initially selected to return the car with a full tank on the rental platform, but the staff on-site mentioned that it wasn't necessary and offered to refuel the car for us (implying their refueling service is cheaper). There was no contract or paperwork signed. However, they pre-charged $53, and I assumed it would be adjusted based on actual usage, but it turned out you have to completely empty the tank to match. $53 is enough to fully fill the tank. It's frustrating how the agreement I made with the rental platform was changed on-site.

Satisfied

The car was in good condition.

Excellent, smooth communication

Courteous. Check in could’ve been a little quicker, but i don’t blame the counter person for that, it was technology. Vehicle did not have full gas tank when i got it, I let them know about it when I returned it. overall it was all good.

I like booking car rentals this way, seems easier and I can see everything it’s available, And many times less expensive Than directly booking with actual providers...