Overall easy and dependable

Horrible experience. Upon arrival, they told us that there is no vehicle for us. The booking was made and paid for about 3-4 months prior. Unacceptable!

The location of the car rental facility was a bit misleading on the website and considerably farther away than expected. We had to arrange for a ride from the rental location to the airport in the morning when we dropped off the vehicle because the company was not open (opened at 7, we arrived at 7:15). However, we greatly appreciated receiving a free upgrade to a larger and more comfortable vehicle and the booking price was excellent. It would also be helpful if the $500 credit card hold was more prominently displayed in the rental information.

It was very easy, cheap, and straightforward. I would appreciate though if off-site rental locations were more clearly designated (there is a big difference between a shuttle to a parking lot a few minutes away and significantly (10+ min.) off-site.)

Very easy to deal with great customer service and helpful when I called to extend the use of the rental for another week, they accommodated me and gave me a great rate

The deodorizer was much too strong and even after throwing it out, our eyes watered for entire week

I add one more and I called to inform them but they told me a wrong time to drop off because of that they charged me two days instead of one . They don’t have a good customer service

Perfect