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Routes, Ottawa - Routes Car Rental

Routes 2000+ ratings, 18 reviews

Ottawa, Ontario, Canada

8.1 / 10 Very good

Routes - Ottawa - Routes Information, Car Rental Instructions & Policies

Address

2644 Leitrim Rd. Ottawa,,K1T3V3,Canada,Ottawa,ON,K1T 3V3,CA

Telephone

+16138222409

Pick-up Instructions

Upon arrival, please call the below-mentioned location number for pick-up instructions and how to get to a shuttle. Ottawa International Airport: 613-822-2409

Drop-off Instructions

Please return the vehicle to the branch

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -17:59
08:00 -19:59
08:00 -19:59
08:00 -19:59
08:00 -19:59
08:00 -19:59
08:00 -17:59

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 74 years old

Young Driver Fee applies at 21 - 25 years old with charge of CAD 25 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

For local renters, you need to bring:

Full driver's license issued in Canada

Additional Extras

To be updated

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
United States, Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess:

CAD 2000-3500

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.2 mi from Ottawa Airport

11.8 mi from Rockcliffe Airport

Railway Stations

3.3 mi from Greenboro

4.9 mi from Mooney\'s Bay

5.6 mi from Fallowfield

Hotels

1.4 mi from Fairfield Inn & Suites by Marriott Ottawa Airport

1.4 mi from Hilton Garden Inn Ottawa Airport

1.6 mi from Comfort Stay

Other Landmarks

6.2 mi from Rideau Canal

6.9 mi from Peace Tower

7.3 mi from Chinese Embassy

FIND ME A CHEAP RENTAL
Map view of Routes Store Location
coordinates: 45.319301 -75.624498

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 8.1 / 10 Very good

  • Vehicle condition: 8.5
  • Vehicle cleanliness: 7.2
  • Spaciousness: 8.7
  • Counter staff: 8.3
  • Pick-up location: 8.1
  • Drop-off location: 7.6
  • Pick-up time: 10-30 mins
  • Drop-off time: 10-30 mins

  • T.HABTEGIORGIS

    Ottawa

    6.3 /10 Average

    Reviewed: Saturday, May 9, 2026

    I add one more and I called to inform them but they told me a wrong time to drop off because of that they charged me two days instead of one . They don’t have a good customer service
    Read More >

  • M.Master

    Ottawa

    10 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    The lady that handled my pickup and return was very efficient, polite and friendly. I was very happy with my experience at Routes and would highly recommend them.
    Read More >

  • H.Durocher

    Ottawa

    8.3 /10 Very good

    Reviewed: Saturday, May 9, 2026

    The deodorizer was much too strong and even after throwing it out, our eyes watered for entire week
    Read More >

  • m.lim

    Ottawa

    8.3 /10 Very good

    Reviewed: Saturday, May 9, 2026

    The car was very dirty and the paper work from previous car renter was in the car as well. Full of dog hair in the car
    Read More >

  • C.Cameron

    Ottawa

    9 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    The transfer from airport to rental place and back went smoothly.
    Read More >

  • K.Grandmaison

    Ottawa

    10 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    Very easy to deal with great customer service and helpful when I called to extend the use of the rental for another week, they accommodated me and gave me a great rate
    Read More >

  • D.Greenshields

    Ottawa

    5.3 /10 Average

    Reviewed: Saturday, May 9, 2026

    First of all I have to say the people I dealt with were very courteous, however the location is far away from the airport and had an extended wait for the shuttle that then had to negotiate heavy rush hour traffic. The premises is also badly in need of upgrading and the cleanliness of the vehicle was extremely poor inside. Large dent in the tail of the suv that wasn’t pleasant to drive around with.
    Read More >

  • Traveller

    Ottawa

    5 /10 Average

    Reviewed: Saturday, May 9, 2026

    The location of the car rental facility was a bit misleading on the website and considerably farther away than expected. We had to arrange for a ride from the rental location to the airport in the morning when we dropped off the vehicle because the company was not open (opened at 7, we arrived at 7:15). However, we greatly appreciated receiving a free upgrade to a larger and more comfortable vehicle and the booking price was excellent. It would also be helpful if the $500 credit card hold was more prominently displayed in the rental information.
    Read More >

  • K.Hatten

    Ottawa

    8 /10 Very good

    Reviewed: Saturday, May 9, 2026

    Service was very good. Vehicle was good, but really need to work on cleaning up vehicles between customers.
    Read More >

  • D.Quail

    Ottawa

    9.3 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    I left my cellphone in the shuttle van to the airport and I called from a pay phone-they immediately checked the van and made a return trip to the airport with my phone-made my day!
    Read More >

  • K.Hurford

    Ottawa

    9.3 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    Although we had to make a call for their shuttle to pick us up in a parking lot beside the airport and take us to their business. This place is offsite from the airport. Their rates are great compared to the other companies. I was a little confused as to what the name of the company was-Easyrentcars or Routes at first. I would definitely rent from them again.
    Read More >

  • J.Seguin

    Ottawa

    9.7 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    Very good
    Read More >

  • L.Gonzales

    Ottawa

    9 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    Had to return the rental early Sunday morning due to early flight so we had to take an Uber from Routes. Also, had to security deposits against my debit card, but that is being fixed today.
    Read More >

  • Rachid

    Ottawa

    8 /10 Very good

    Reviewed: Saturday, May 9, 2026

    Good rental. thanks
    Read More >

  • P.Chen

    Ottawa

    2 /10 Poor

    Reviewed: Saturday, May 9, 2026

    Horrible experience. Upon arrival, they told us that there is no vehicle for us. The booking was made and paid for about 3-4 months prior. Unacceptable!
    Read More >

  • C.Hartmier

    Ottawa

    10 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    The rental exceeded as we were given a larger vehicle which accommodated a wheelchair as well.
    Read More >

  • J.Stoliker

    Ottawa

    10 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    Car was great price even better
    Read More >

  • c.hay

    Ottawa

    10 /10 Excellent

    Reviewed: Saturday, May 9, 2026

    They were beyond expectations. Friendly, courteous, competent and flexible. Best car rental experience ever!!!
    Read More >

More Car Rental Brands at Ottawa Airport

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What's the address of the rental location?

2644 Leitrim Rd. Ottawa,,K1T3V3,Canada,Ottawa,ON,K1T 3V3,CA

What is the Telephone Number?

+16138222409

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please return the vehicle to the branch

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 74 years old

Young Driver Fee applies at 21 - 25 years old with charge of CAD 25 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

  • For local renters, you need to bring:

    Full driver's license issued in Canada

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    2.2 mi from Ottawa Airport

    11.8 mi from Rockcliffe Airport

  • Railway Stations

    3.3 mi from Greenboro

    4.9 mi from Mooney\'s Bay

    5.6 mi from Fallowfield

  • Hotels

    1.4 mi from Fairfield Inn & Suites by Marriott Ottawa Airport

    1.4 mi from Hilton Garden Inn Ottawa Airport

    1.6 mi from Comfort Stay

  • Other Landmarks

    6.2 mi from Rideau Canal

    6.9 mi from Peace Tower

    7.3 mi from Chinese Embassy

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