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Terrible car returning experience

Reviewed: Sun, Jun 9, 2019
About Hertz: 8.0 /10
On returning the car at 9 am, there was only one lady at the check in counter inside the office. She was also the one that had to go out to check the vehicle conditions, the fuel used etc and can process 1 customer every 15 minutes or so. There were 6 people on line and you can estimate how long it took her. I almost missed my flight because of this!
About QEEQ: 10.0 /10
Mini | Fiat 500 or similar

Relevant Reviews on Hertz ROISSY CDG

Avery Morris

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Reviewed: Sat, Aug 24, 2024
About Hertz: 10.0 /10
Had a very smooth and pleasant self-drive trip in Europe. Both pickup and return were on the 8th floor of Charles de Gaulle Terminal 1. The signs are very clear.
About QEEQ: 10.0 /10

Prudence Kennan

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Reviewed: Tue, Nov 9, 2021
About Hertz: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Dorothy Hansom

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Reviewed: Thu, Mar 21, 2019
About Hertz: 10.0 /10
Professional

Darcy Hill

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Reviewed: Wed, Aug 19, 2015
About Hertz: 8.0 /10
A very good company, but the wait time for picking up the car was too long. There was only one customer being served before me, and I waited for over 20 minutes. After completing the paperwork, I had to wait another 10 minutes at the parking garage. Previously, in the US, Hertz rental process was very quick. Is this a common issue in Europe? Nonetheless, the process was smooth, with no extra sales pitches.
About QEEQ: 10.0 /10

Amelia Joel

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Reviewed: Fri, Oct 23, 2015
About Hertz: 6.0 /10
About QEEQ: 10.0 /10

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