The airport office was very welcoming, the service was decent.

After getting my luggage, I saw the counter on the left. The staff member was either a handsome young man or a strong lady, it doesn't matter, it's their personal choice. The car inspection and rental process were very quick. Be sure to take detailed photos of the car when you pick it up to avoid trouble when returning it. However, the return process in Chiang Rai was simple; the staff just checked the exterior and fuel gauge.

The staff were very friendly and thorough with the vehicle inspection.

The staff at the outdoor counter in Phuket seem uncomfortable due to the heat, unlike Bangkok. But it's convenient that there are counters at both domestic and international arrivals.

Very professional, and the car return process was very quick.