The counter only checked the document issued by QEEQ, ignoring my notarized Hague Apostille. Europcar's system is mediocre; the address, phone number, and email all need to be handwritten. After explaining that I had purchased all the insurance before departure, the counter did not push additional insurance, which is a good practice among major car rental companies nowadays.

Very satisfied

Although the wait time was about 20 minutes, the staff offered us a bottle of mineral water and actively coordinated to open more service windows, so we were satisfied.

Nothing to say. It’s normal at the time we arrive they are lower on staff. Perfectly understandable.

The name says everything. Easy