The waiting time was as expected About 30 minutes

Easy to book extremely competitive prices I’ve downloaded the ap and intent to use it in the future

Sometimes the phone isn't answered. The only solution for vehicle issues is to change cars.

Service 4 stars, car condition 5 stars. Overall, a good rental experience.

The staff was very helpful and the car exchange process was very convenient.

On returning the car at 9 am, there was only one lady at the check in counter inside the office. She was also the one that had to go out to check the vehicle conditions, the fuel used etc and can process 1 customer every 15 minutes or so. There were 6 people on line and you can estimate how long it took her. I almost missed my flight because of this!