The pickup location is very close to the airport exit, easy to find and convenient.

After customs and baggage claim, follow the signs out of the airport (though Alamo was not indicated). The car pickup was handled by a lady at the front desk, and it was done in twenty minutes. The car was nice.

It's okay. Everything went smoothly. Nothing worth mentioning. But it's unclear how the toll charges are calculated, maybe there will be a bill later?

The car pickup from Vancouver airport was very slow, taking nearly an hour. They gave us a brand new car, which was in excellent condition and had driven less than 3000 kilometers without any issues. Returning the car was extremely easy. The staff had a good attitude.

It was my first time renting a car overseas and I had a genuinely good experience with Alamo. I initially reserved a Ford Fusion, a large car for 4 people. Perhaps they saw we had more luggage, or maybe they didn’t have our reserved model. Either way, they upgraded us for free to a Dodge 7-seater MPV. It was a new car, with only over 1100 km on it. As a result, our trip in Vancouver was very smooth and enjoyable. Alamo definitely deserves 5 stars!