Very satisfied with the entire process from picking up the car, using it, to returning it.

Standard service.

Satisfied, the car replacement process is straightforward.

The pricess at the time of pickup was very disorganized. It took a long wait and post that they booked the same car for 3 customers. We were sent back to the exchange section and had to start the process from the scratch.

Great rate. Switched to easyrentcars from a different site as the rates for similar products were so much cheaper! Thank you.

I paid in advance, at the counter I gave Budget the wrong card. They said it was declined for the deposit, I thought it was because the deposit was over the amount available on my card. Later, after I rented a car from another agency, I realized I gave them the wrong card. Budget wouldn't take my debit card after my cc was declined. After checking about a refund, a saw fine print that I couldn't get a refund because of my credit/debit card problems. So I am not very happy about paying for a rental I didn't get to use. Also a BIG SHOUT OUT TO BUDGET FOR NOT TAKING MY DEBIT CARD LEAVING ME STRANDED.