Picking up the car was efficient with plenty of staff. However, returning the car was a hassle as there was only one staff member who was busy managing returns and airport transfers.

Car was good condition

The car was different to the one booked. It was a larger car so not as easy for city driving but we were happy with the extra space. The car was a Japanese import and had an entertainment system that was very hard to use. This radio bandwidth expander should be changed and the satnav maps updated.

Good value for money

EZU charged me $ 1500 for scratches in the car that were already there. I noticed that they did this to many customers upon reading reviews. EZU is practicing fraud and should be put out of business.