The counter is small but the service is good. It's located inside the airport, which is quite small. The car inspection was simple. I was worried about filling the wrong fuel, so I asked the staff to write down the fuel type. The staff drew a flower instead, which is how it's written in Thai.

The counter service was very fast. They checked the order, photocopied my passport and driver's license, took a card pre-authorization for the deposit, and explained relevant points. Then I picked up the car. It took less than 10 minutes! The car was full of fuel and very clean. I rented a Toyota Founter, a 3.0-liter engine with plenty of power. Very comfortable to drive, highly recommended! I will rent this car again next time!

The rental desk is at the far left of the arrivals hall in Chiang Mai Airport. After completing the paperwork, you can go straight to the parking lot to pick up the car. Very convenient.

The car pickup process was straightforward. The staff marked the required fields on the form for me to fill out, which was convenient. The car I rented had over 30,000 kilometers on it, but its condition was still okay despite having many scratches. However, the white color of the car made these less noticeable. The staff showed me where the spare tire was located, then did a walk-around to document all existing scratches.

The car was delivered to the hotel for free, and the pickup inspection was thorough. Returning the car was very convenient.