The car was handed over directly without any explanation, so I had to figure it out myself.

The staff were patient and enthusiastic.

There was no line when picking up the car, it was very quick. The staff member was a friendly Black man. There was no hard-sell during the process, just pick up your car with your card. The person handing over the car was a very nice White girl who upgraded the car for free, and she was very patient with the three car changes. Overall, I have a good impression of the ALAMO branch in Toronto.

This is my first time renting from this company. The car was in excellent condition, and the staff was very friendly.

Very smooth and just little things about the insurance. I bought the extra for insurance. Don’t understand why they kept saying I still have to buy another one..

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