Took a little while to be picked up. Drop off service was excellent.

Easy to book and very cheap!

Although the shuttle pick-up arrangements were there but pick-up wait times varied due a breakdown of their shuttle bus but a minivan was made available added to ongoing construction delays on 427 and related roads. The staff was very courteous and helpful and made up for the whole delay. I ordered for an intermediate which was provided but they also offered a Jeep instead which I had politely refused. The drop-off experience was also smooth. Once again, all staff members are very supportive and courteous. Full marks to Routes team, we shall use them again.

Seemless booking experience.

The counter staffs are not friendly and helpful. Didn’t give me time for questions.

Car was amazing. Little credit car hazel but still ok

Like: Friendly staff. Brand new car. Very good price
Dislike: long waiting period for pickup.