Excellent service! Our flight was delayed, but the staff waited for us after hours.

The vehicle was in good condition. Service staff at pickup location were friendly. Email query prior to booking was quickly answered. No complaints!

Seamless booking process

Good

Did not inform in advance that they are closed on weekends; The final bill lacked detailed breakdown (though the amount seemed correct)

Like: Quick and easy to rent the cars from Europcar. The cars we rented were very economical fuel wise and comfortable to drive. Staff were friendly and helpful.
Dislike: Should explain on the site that there would be a mandatory charge for tolls during the car hire period. We didn't drive the car everyday, so it would be good to have had an option.