Extremely satisfied

I arrived early, 2.5 hours before the scheduled pick-up time. With my limited English, I managed to complete the rental process with the help of an African American guy at the counter. Since I was early, the reserved car wasn't back yet. They switched me to a car of the same class. The picture showed a Nissan, but I couldn't find a Nissan in the lot. When I asked the staff, he casually pointed to the area and said I could pick any car I liked. How generous! When returning the car, I drove to the designated spot where a white guy scanned the rental code, checked the gas and mileage, printed a receipt from his device, and everything was done in just 3 minutes. Quick and easy.

This time we took an 11-day self-drive trip in the western U.S. and chose Alamo. The price was definitely the most affordable. Overall, the car was in good condition and we had no breakdowns! They will recommend some model upgrades and insurance services, but it is entirely up to you whether to choose them. Returning the car was also convenient and quick. Be prepared that the specified brand and model in the same category might not be available. We were lucky to get the Chrysler 200 we reserved, and it was the only one available. If it wasn't, we would have had to choose the Jetta (known as Sagitar in China). If you plan to upgrade the model on-site, it will definitely be more expensive than booking through QEEQ, so it's best to choose a satisfactory model group in advance. Compared to costs for accommodation and food, car rental in the U.S. is very cheap. Renting a bicycle in San Francisco costs $35 a day, without insurance and tax.

Efficient service, no hard selling