It's simple, they just don't like to deal with Chinese people.

The staff had a good attitude, but the service was slightly slow.

I didn't realize that Thrifty is a budget rental brand under Hertz. The Marseille train station rental area had signs for many rental companies, but none for Thrifty. After searching for a while, I found it under the Hertz name. The staff in charge of the rentals provided excellent service and gave us an amazing car—a 5-seater with a sunroof, GPS navigation, and a very spacious trunk. I seriously wondered if they gave us the wrong car.

Was quite surprised and happy to get the exact car we rented (Mercedes Class A) and not a "similar" car. That was my most enjoyable car rental so far. Car was brand new and fully equipped.

Great experience. Will use again.