I just found out that AVIS and Budget are part of the same company. AVIS seems to have a high rating in the U.S., and clearly has more users compared to other companies. Their service attitude is good, and their response is fast. The elderly gentleman handling paperwork was very considerate! Overall, it feels way better than SIXT.

Excellent

I was charged for tolls via a prepaid pass. The sunpass or t epass sold at regular super markets is much cheaper and wasn’t informed of that.

After booking i was automatically signed up for “shipmentsfree.com” for i was charged without my consent

The electronic toll charges in Boston was not known to me and I have to call budget hotline to understand. It will be better it is stated in the contract or email

The price protector is good but I have yet to see the refunds(I have rebooked at a lower price) coming back to my credit card. So I hope the price difference will credit back without me emailing or calling.