The owner was incredibly nice. We were staying at a hotel near the airport and he came to pick us up in the morning and drive us to the rental yard. The funny thing is, the yard is actually right next to the hotel, but since it was our first time driving in New Zealand, he very thoughtfully took a longer route just to help us get used to local driving. He talked us through the road rules along the way and actually took us through all the key situations: left turns, overtaking, right turns, roundabouts, who has right of way in different scenarios, and what to watch out for when driving on the right-hand side of the car. It was incredibly helpful for a first-time right-hand drive. The whole experience was the complete opposite of the more rigid, procedural service we had when renting on the South Island. Absolutely a five-star recommendation!!!!!

The service was excellent, and the store owner was very friendly.

This is a new car rental company with only one staff member. There was a slight delay during pick-up and drop-off due to some minor issues, but the service was still very good. There were few formalities for picking up the car and almost nothing to fill out, so I got the car quickly. The car's condition was good with just over 40,000 kilometers on it, and it was fuel-efficient, consuming slightly over 4 liters per 100 kilometers.

The owner is very friendly!

The staff is very accommodating, the car is excellent.