Very satisfied!

Good service, straightforward, not much upselling.

Friendly stuff at the counter.

Very unfriendly staff when I was returning the car. It wasn't clear where to park it. And some of the staff yelled at me to move the car away without even telling me where to park it.

Staff at the Tel Aviv desk were extremely slow and not very helpful. I had to queue for around an hour to be served. Then the man serving me didn't tell me the car required an immobiliser code. So after dragging all my luggage to the car, I found it wouldn't start, so had to go all the way back to the desk to have the immobiliser code explained, then go back to the car again. In total it took about 90 minutes meaning I was driving to my destination in the dark.