Very easy and quick process!

The service was excellent! They even upgraded the vehicle! The entire process was smooth and very efficient.

We were very happy with the overall experience of the car. Just a bit put off by the request to drop off car in clean condition otherwise a 80 euro cleaning fee would apply. It's just added stress to find a car wash on top of filling up the tank.

We were very happy with the overall experience of the car. Just a bit put off by the request to drop off car in clean condition otherwise a 80 euro cleaning fee would apply. It's just added stress to find a car wash on top of filling up the tank.

The guy at the counter was by himself, so it took kinda long time to pick the car up. A very important notice: from November 2018 on, to pick the car up at the French side of the Geneva airport, you can pass through the Swiss-French border with you car reservation, no worries (coming from the Swiss side to the French one). But when you drop the car off and you want to come back to the Swiss side, you are not allowed to just walk in (unless you are catching a plane that departs from the Swiss side). That can be a nightmare. At least the staff of Alamo was really kind and gave us a ride back to Switzerland, where we could take public transportation back to our homes.

will never book with them