Excellent

B.Bancken

Canada

Reviewed: Wed, Jun 19, 2019

About Routes: 9.3 /10

The people at the Routes office went above and beyond for me. When I got to the airport I realized I had forgot my iPad in my rental car. They lady at the counter and phone was very patient and the shuttle driver made an extra trip to bring it to me. He wasn’t even going to take a tip for his trouble until I insisted.

About QEEQ: 10.0 /10

Economy | Kia Rio or similar

4-day rental

Relevant Reviews on Routes Ottawa Airport

Canada

4-day rental

Intermediate | Nissan Sentra or similar

Reviewed: Wed, Aug 5, 2020

About Routes: 6.0 /10

I didn't know that the choice of cars was only Kia brand. Wé wait long time at thé counter before served, only one person.

About QEEQ: 7.0 /10

Information missing: pick up place in case we missed the shuttle or we use our own transport To have another driver, we have to add 10$/day.

N.Abdi

Canada

8-day rental

Full Size | Nissan Altima or similar

Reviewed: Sun, Jan 19, 2020

About Routes: 7.7 /10

They need to improve their customer service

About QEEQ: 10.0 /10

excellent and easy to book.

G.Neary

Canada

7-day rental

Economy | Kia Rio or similar

Reviewed: Sat, Sep 28, 2019

“Easycarrent is definately as easy as 1,2 3.”

About Routes: 10.0 /10

The staff at Routes were excellent - friendly and efficient. The ideal rental company.

About QEEQ: 10.0 /10

Much better than the other booking companies.

Canada

2-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Thu, May 30, 2019

“terrible location if youre not coming from the airport in the shuttle. no clear signage of address”

About Routes: 6.3 /10

The location was under construction. The gates were locked so I had to go around them and climb through the construction site. This was my first time at this location. it did NOT look like a rental agency. I dropped it off at night. Felt I left it in an insecure place - outside the fence. Then I climbed the embankment to walk over to the key drop off. Everything was dark. Good thing I knew where to look and that a friend was close by.

About QEEQ: 8.0 /10

Canada

3-day rental

Economy | Toyota Yaris or similar

Reviewed: Mon, May 20, 2019

“Okay”

About Routes: 7.0 /10

15 minute wait for pickup at airport, 20 minute drive to car location because of traffic - should have rented from on-site company

About QEEQ: 8.0 /10

Not clear from website how far off-site rental was

Excellent

Relevant Reviews on Routes Ottawa Airport

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