I would use again.

I've had to mark everything as 'Terrible' because, despite booking a VW Polo (automatic) or equivalent 9 months in advance of my arrival, no suitable car was available on the day. I was told that if I wanted an automatic car (which obviously I did as that's what I'd booked) I could either have a Smart car (wouldn't fit my luggage) or a Mercedes Vito (7 seater minibus). Obviously neither were suitable. I was told I'd have to wait until the next day for a suitable car - also not acceptable as my resort was a 1 hour drive from the airport. I was eventually offered a choice of 3 larger manual cars. Of course, I was forced to accept one - a battered up old Ford Focus. What a treat, thanks Keddy by Europcar. I don't drive a manual car at home so wasn't keen on doing so in a foreign country - hence I'd booked an auto. The company was not willing to compensate us financially as the Focus was in a higher bracket to a Polo. Hardly a benefit when you want a small car you can swing through the tight roads and park without fear. Needless to say I didn't get the use out of the car that I expected, as I wasn't comfortable driving it...

We were given a 10 year old car with visible signs of ware and rare. The air-condition did not work, which we mentioned on drop off. The staff told us that if we had phoned them they would have changed the car, but it would be an inconvenience for bus to have to go again to the company to get a different car, so we didn't bother. The staff were very friendly and polite.

Car was scratched up all around, interior lights did not work, some doors handles hardly worked... altogether the vehicle was in a poor condition. But it did drive..

KEDDY didn’t give any instructions about how to find their office or notice me that they work with europcar. When I found that information online, I went to the office and they told me that they half different policies that KEDDY. They price that I have booked had extra fees and the full insurance that KEDDY have given me didn’t work with europcar. The worst experience ever.

They try to uncharge you on everything from extra driver to insurance to even how dirty the car is when you return it!! Avoid them at all costs!!!