National Phuket International Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Abigail Harrod

Thailand

Reviewed: Fri, Jul 5, 2019

About National: 10.0 /10

This is the third time renting from this company. I arrived at 4 a.m., called them, and someone came right away to complete the paperwork. Picked up the car from the parking lot across the street, and for returning, I just went to the arrival level to find a staff member. Even though there was a language barrier, there were no issues and the process was very fast.

3-day rental

Relevant Reviews on National Phuket International Airport

O.Fungsung

Thailand

3-day rental

Compact | Nissan Almera or similar

Reviewed: Wed, Feb 26, 2020

About National: 10.0 /10

Good

About QEEQ: 10.0 /10

Good

A.Madden

Thailand

12-day rental

Economy | Nissan March or similar

Reviewed: Wed, Jun 19, 2019

“Good service good car!”

About National: 9.3 /10

Counter staff were good, unfortunately had to wait 20 minutes outside terminal for staff member to take me to car. Drop off pick up guy was a little late because of language barrier they went to domestic terminal not international, wait 18 minutes. Still waiting for credit card holding to be returned?

About QEEQ: 10.0 /10

No problems with booking platform.

Kevin

Thailand

2-day rental

Economy | Nissan March or similar

Reviewed: Sat, May 18, 2019

About National: 7.7 /10

The staff at the desk in Phuket airport were efficient. The only problem I had was where in the car park Iwas supposed to meet their guy to hand the car over. A similar problem occurred when dropping the car off. The collection and return was the only problem that I had with National. The car was just what I expected.

About QEEQ: 8.0 /10

Easy booking and paying online. Once I had the voucher I had no need to contact Easyrentcars.com.

j.griffiths

Thailand

3-day rental

Compact SUV | Nissan X-Trail or similar

Reviewed: Tue, May 14, 2019

“Decent, but when wil I get my deposit back?”

About National: 8.7 /10

It's very difficult to find the drop off location. It's not marked at all - anywhere.

About QEEQ: 10.0 /10

Y.Wong

Thailand

3-day rental

Compact | Nissan Almera or similar

Reviewed: Thu, May 2, 2019

“Easy Booking”

About National: 7.7 /10

The service at National was good. No issues there. Quick check-in, then waited just a while to be brought to the carpark to inspect and pick up the car. The car was just alright. It was a bit scratched up and was a 1.2L so it was tough getting up some of the hills in Phuket. I had rented cars in Phuket before and it seems that the local agencies had newer cars.

About QEEQ: 10.0 /10

Easy comparison for car rentals, resulting in great value. Also, the car insurance costs are reasonable too.

Relevant Reviews on National Phuket International Airport

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