Good value

Failed to deliver car purchased (for a premium)

The counter for pick up at geneva was excellent. I tried to add and additional driver but was told that such a driver was to be present. Since my son was flying into Amsterdam the next day I was told that he could go to any Dollar or Hertz counter and ask them to update the record. When my son arrived in Amsterdam he tried to have Hertz update the record, Hertz called Geneva and the geneva supervisor refused to update the record. I eventually talked to the agent who had given me the info and she updated the record. Cudo's for Ms KAOUTHAR. Excellent service provider.

I love the car I rented. It was a pleasure driving it.

The steward who served me when I returned the car was very friendly and helpful. It was a delight interacting with him.

I had a minor scratch of the rim of the front right tyre and is now waiting for the documents for claiming my full comprehensive insurance with eastrentcars. This is a bit tedious and Hertz is not very helpful.

Waiting for my insurance claim

Needed to add CHF35 for secure free road-call from France. It was no expected in other car rentals also in Geneva and the car is to France