It seems to be a local Italian car rental company with very high ratings. The actual service was indeed excellent. The staff checking the car during return was very enthusiastic and completed the inspection quickly, allowing customers to return the car promptly.

We originally booked pickup and drop-off at 10 AM, but we arrived earlier after clearing customs and went to the rental store. After communicating with the staff, they allowed us to pick up the car at 9 AM and return it at 9 AM. Although we reserved a Peugeot 3008, they gave us a SEAT instead. The car had enough space—it fit a 30-inch suitcase, two 20-inch suitcases, three carry-on bags, and a large carton, which was quite impressive. Last year, we rented a 3008 and were given a 308. My husband, who was the driver, said the SEAT felt less powerful compared to the 308. The car was quite new, with only around 8,000 kilometers on it. It was a gasoline vehicle and consumed more fuel, but everything else was fine. We purchased full insurance separately, which cost 535 euros for 10 days. It was expensive, but it gave us peace of mind.

I was very satisfied with the entire rental process this time. It's much better than the previous experience with Hertz, which randomly charged extra fees. The car return process was also promptly inspected in person!

It was pouring rain in Milan when I returned the car, and I couldn't see the road clearly. I didn't find a gas station near the airport, so I returned the car with two fuel bars empty, thinking they would just deduct it from the deposit. The car was in good condition otherwise, but why did they charge me €74.58?! Filling up the tank only costs around €50.