There weren't many people in line, and there were several staff members at the counter. The process was quick. Overall, it was good. They will ask if you need additional insurance; just make your decision and inform the staff.

Satisfied

The process at the San Francisco airport branch was quick and straightforward. I booked an RV4 or Ford Escape class vehicle, and the pickup was very flexible—you could choose the car yourself in the garage. I opted for a JEEP, which was actually an upgrade at no extra charge since I had purchased the best insurance. On the third day in San Francisco, my car window was broken, and items were stolen while inside Golden Gate Park. After filing a police report, I contacted the rental company and immediately returned the car without any additional paperwork. The service was prompt and customer-friendly.

I didn’t find the size of my size car and I have to wait for it with no clue on time. And had to get smaller car instwad