Pretty good. There were many people picking up cars, but there were also plenty of staff at the counter, so waiting a bit was normal. I bought the most comprehensive car insurance on QEEQ, and when picking up the car, they asked if I wanted to buy personal accident insurance. After thinking about it, I decided to purchase it—4 people, 7 days, totaling $250.58. They also asked if I would refuel the car myself when returning it. I chose to refuel myself, and there are many gas stations near the airport, which is very convenient!

Arrived around 9 AM, there was a long line for pickup and it took forty minutes. Out of the four cities where I rented cars, only this one kept trying to sell me various insurances and GPS, etc.

Pretty awful. The building was run-down, and there were approximately 50 people in line ahead of me. There was no air-con and it was very hot outside. The woman at the counter was very rude and almost did not accept my reservation because I purchased it in NZD. She gave me a "free" upgrade after I refused the offer to pay for one, and the vehicle I received repeatedly gave me a "low oil" warning - scary to drive!

Quick, efficient and courteous. The best!

Easy to schedule and excellent price.