Staff were professional, efficient, and easy to communicate with. I asked about insurance and once they saw I’d already bought full coverage through QEEQ, they didn’t try to upsell anything, just explained that I’d need to pay upfront if anything happened and claim later. The car itself was so-so, with quite a few scratches, old tires, and it wasn’t very clean. They specifically reminded us to keep it clean or they’d charge a €100 cleaning fee.

Although the pickup point is not at the airport, there is a shuttle service. Staff at gate 3 greet you, making it very convenient. The process was quick and professional.

The first car we got was in poor condition. it had a safety issue with steering. The car was NOT suppose to be available to customers at all.

Guys, I got to the airport pick point 30 min before you close. It was not my fault it took you more than 30 min for the transfer to show up and take us to your location. You still charged me 25$ extra! That's the reason of my bad review, I did complain at the desk but your guy said it was the rule. if I knew I was paying 25$ extra you wouldn't be my choice for rental. Please fix that.

Highly recommend SurPrice and Mini Fiat 500 for 2 per. Professional service.