The overall service from Sicily by Car was mediocre. When faced with an emergency, calling the store resulted in no one answering!

The service was satisfactory.

The lady handling the paperwork during pickup was very polite, but her Italian-accented English was quite hard to understand. The staff checking the car during drop-off were very courteous as well. They inspected the car for a short while and then told me everything was fine. The €200 deposit was refunded to my account just 2 hours after I returned the car, which was impressively fast.

This is the second time renting from this company. They provided an Italian local brand, Lancia. Although it's a small car, it performs excellently on the narrow roads of many small towns in Italy. With a 1.0-liter engine and electric assistance, fuel consumption is extremely low, and the space is sufficient for two people. I purchased full insurance directly from the car rental agency for peace of mind. The staff assured me that even if the car is damaged extensively, there's no need to pay. During drop-off, they didn't even inspect the car.

The car rental experience with Sicily by Car was very good. The new car only had 800 kilometers on it. The counter service was good; there was no aggressive upselling of insurance. The return process was quick and convenient. The driving performance of the SEAT SUN was excellent, especially on the winding roads of the Amalfi Coast. The smart features were comparable to those of domestic electric cars.