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Live chat Email us Service Code: 2614987339
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BEWARE _ DO NOT RENT BUDGET _ BOOK DIRECT WHEN RENTING

Reviewed: Tue, Jun 25, 2019
About Budget: 2.0 /10
Went to the East location. The worker stayed on the phone talking about personal drama for 6 minutes while I waited to be acknowledged (even had the other person on speaker phone!!!). When he was done with his incredibly unprofessional personal call he was so rude I decided to leave and go rent from Minards for the day instead. Didn't even use the vehicle due to the staff. Will forever stick with Enterprise after the experience.
Pickup Truck | Ford F-150 or similar

Relevant Reviews on Budget in United States

Deirdre Bartlett

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Reviewed: Fri, Oct 18, 2024
About Budget: 8.0 /10
The rental car center at San Francisco Airport has a row of counters. Budget's line was the longest, which proves that Budget offers the best deals.
About QEEQ: 10.0 /10

Clarence Yerkes

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Reviewed: Mon, Feb 19, 2024
About Budget: 8.0 /10
It was okay.
About QEEQ: 10.0 /10

Gloria Louisa

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Reviewed: Wed, Jun 28, 2023
About Budget: 2.0 /10

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Standard | Volkswagen Jetta or similar
Reviewed: Sun, Aug 11, 2019
“The booking process was smooth, but the service and product from Budget has been terrible.”
About Budget: 5.0 /10
I have been charged for a GPS I returned on the pick-up day despite it being returned and supposedly refunded as the car already had one. The customer service for the pick up and drop off was abysmal at best. EasyRentCars App was great, but Budget were unable to deliver. I would not use again, and I’m still having difficulties getting my refund for the GPS. The car was dirty on collection, it was a lesser model, and only had half a tank of petrol (not a full tank).
About QEEQ: 10.0 /10
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D.Stanton

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Full Size | Ford Fusion or similar
Reviewed: Fri, Feb 22, 2019
“Car was filthy smelled like marijuana empty coke can left in car.”
About Budget: 6.0 /10
Was 45 min later than 24 hour time limit. Cost me almost double the original price.
About QEEQ: 10.0 /10

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