Called them after landing, and they arrived promptly. Very convenient.

The car and service were great. For a cheap rental the car even had satnav. I will use them again. Google maps did take me to the wrong location for Great Rentals (around the back where there is no entrance)

Great service, nice helpful friendly staff

Great to deal with and good little car.

Great App recommend.

Great Rentals is totally run by chinese people, who in large only speak in chinese, our pick up driver had very little understanding of english and this made it very difficult when explaining we were on a tight schedule and needed to be taken to our car rental straight away, I had called the office the day before to explain that we had to be in the cbd for an appointment within an hour of arriving. The only language spoken in the office was chinese and maybe one or two staff had adequate english to deal with queries, so to sum up. Great price and car was as ordered, adequate pick up and drop off at airport but needs to be faster and drivers needs to speak english, office staff need to be better trained in customer service and only speak english when customer are present, this would be my reason for not booking again.