Satisfied

The rental counter is close to the airport, very convenient.

Overall, I am very satisfied with the service. The vehicle was very new, and the service attitude was excellent. When the vehicle broke down, it was very convenient and quick to replace it with a new one at the nearest service point. Returning the car was also very quick and convenient. The only drawback is that the Alamo counter in Las Vegas was slow in processing the car pickup.

Alamo Car Rental is very professional. Showed the rental slip at pickup and drove off with the car in a minute. For drop-off, just handed over the keys and left. I expected some additional charges like a car wash fee, but there were no extra costs. Simple and fast.

The store was satisfactory, but Alamo's customer service did not have Chinese-speaking staff in case of an accident. This caused a lot of stress and made communication difficult.