Like: The experience was seamless

Like: I was particularly impressed at how quickly we went through the pickup process, especially given how huge the crowd was and how stressed the other customers looked. We used the self-checkout process at the SFO Alamo counter, and while the kiosk actually malfunctioned, this allowed a manager on duty to whisk us through the process in remarkably short time. We had no issues with the reservation, and we were even given a wide choice of cars to choose from in the parking deck, including even a pickup truck (despite that we'd reserved a compact car). The return process was equally smooth, efficient and utterly hassle-free.

Like: We were given a brand new car. The car was fuel efficient and easy to drive. We collected from one airport and dropped off at another airport. Suited our busy itinerary.
Dislike: Nothing to complain about

Like: I met að lot of freindly people and it was easyer to drive than I thought, had no problem getting parking lots. The guy who welcomed me at the drop of gave me 25% discount because the dar was smelly, I didn´t ask for any change of price but I´m even happyer.
Dislike: The weather wasn´t as good as I thought it would be and the traffic was very heavy.