Reasonable costs

Quite convenient.

There were many people at the counter when I picked up the car. I tried to use the self-service option, but it failed. Later, the counter staff told me that international rentals can only be processed at the counter, which caused a longer wait time, but overall it was okay.

Highly recommend Alamo! When you exit SFO airport, take the escalator on the left or right side and hop on the shuttle train directly to the rental counter, very convenient. We added $5 per day for roadside assistance. It was secured with a credit card, and in about 10 minutes, we went to the parking lot to get the car. The key was inside the car, just ensure you have your driver's license and contract ready, as you'll need it to leave. On the second day in San Francisco, our car window got smashed near the Palace of Fine Arts. We reported it to the police, then drove to Union Square to try to change the car, but we were told we had to go back to the airport. The car change process was quick and hassle-free, and it was free. We got a new car with only 2400 miles on it, which was even better than the one we had before. Great service! We returned the car at LAX, drove straight to the parking lot, and it took about 3 minutes to inspect. Then, a shuttle bus took us to our hotel. This rental company is awesome, and we will choose Alamo again in the future!

I picked up the car in San Francisco and returned it in Las Vegas. Although my English is poor, the rental company provided excellent service. The process of picking up and returning the car was fast and convenient. Very good experience.