I originally booked the cheapest car category, but ended up getting a Grand Cherokee. It's really huge... However, it drives very well. Even on winding mountain roads at a speed of 70-80 km/h, it inspires great confidence.

Service attitude was good, explanations were detailed. The wait time was a bit long but understandable.

The service attitude was excellent and very patient with poor English speakers. They also recommended more suitable models at lower prices.

The good: vehicle provided exactly as rented at the web site. Could even choose colour. The bad: almost 2-hour wait line at the counter for pick-up. The worse: an invoice with unexpected and incomprehensible extra charges after drop-off.

Excellent booking platform. Excellent Price Drop feature. Better information should be provided regarding possible extra charges after drop-off. Better information should also be provided regarding the Axa insurance. For example, contacts and what to do in case of an accident.