Never rent from this company!!! Car was nice but they gave no inspection at checkout and charged me for a 1/2cm scratch that could hardly be seen! The scratch was not caused by us as far as I know. Nobody went over the car at checkout. We did pics but a tiny scratch cannot be seen in the pics because it was so small. Terrible service and a total SCAM!

This rental company seems to be a local Italian company, and their prices are cheaper compared to other rental companies. The pickup and drop-off locations are near the big companies' locations. However, the car pickup point is not at the store, and you need to take a shuttle bus which takes some time. You don't have to pick up the car with a full tank of gas or return it with one. The car inspection is also quite fast.

The desk staff on pick up were really, really bad, and ripped us off. I had all of my documents, and my bank card said ‘MR J LENTON’, this is exactly how the bank issued it and I have no control over that. The staff refused to take my deposit based on that, and wouldn’t explain why, just said company policy. However, they then said they would accept it if I bought their extra insurance for €177 euros. Even though I already had the additional AXA insurance. I asked why having their insurance only made a difference many times and they wouldn’t give an answer, until finally they said ‘the car will then fully be covered, otherwise you’re liable for €1600. I said fine, take a €1600 deposit so then the car is fully covered. They refused. Again no reason, just ‘company policy’. So I solved their problem and they refused it. They continued to say they’d only accept my card if I got their extra insurance. So they have said it’s company policy to absolutely not accept that card. But then they were willing to bend the rules as soon as I gave them €177 for the extra insurance. It’s pure greed, and they held the car at ransom from me to get an upsell. I had to pay it, because I was not getting a car otherwise. So once I paid they let me use the card and put a hold on it, which is the very thing they said their company policy didn’t allow. I believe their practice is highly unethical, immoral, and illegal. I will never use them, nor Qeeq again.

Excellent - but they tried harder than other companies to upsell me.