Steven, the manager at Dollar Rent a Car at Vancouver International Airport, proactively helped us locate the car in the parking lot and assisted in placing a 23-kilogram suitcase into the vehicle. During the rental period, when the car key was accidentally locked in the trunk, Steven took the initiative to call Nissan's service hotline and coordinate with Rusty Towing to resolve the issue promptly. Truly commendable service.

The service was excellent, and the car inspection was thorough. Make sure to take detailed photos of the vehicle from all angles in advance and note any scratches on the car body to avoid future issues.

Very satisfied, the pick-up and drop-off process was simple.

It's okay.

Not bad. They didn't fuss much, but they gave me two keys that were locked together, which was very inconvenient to carry.